Legal

Privacy Policy

Last updated: January 2025

1 Introduction

Polarity Labs Pte. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

2 Information We Collect

We may collect information about you in various ways, including:

Personal Data

Information you provide directly, such as your name, email address, and any other information you choose to provide when contacting us.

Usage Data

Information automatically collected when you access our services, including your IP address, browser type, operating system, access times, and pages viewed.

Device Information

Information about the device you use to access our services, including device type, unique device identifiers, and mobile network information.

3 How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To respond to your inquiries and provide customer support
  • To improve, personalize, and expand our services
  • To understand and analyze usage trends and preferences
  • To protect against fraudulent, unauthorized, or illegal activity
  • To comply with legal obligations

4 Data Sharing & Disclosure

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.
  • With Your Consent: We may share information with your consent or at your direction.

5 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6 Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access

Request access to your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your data

Portability

Request transfer of your data

To exercise any of these rights, please contact us at support@polaritylabs.org.

7 Cookies & Tracking

We may use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8 Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9 Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Company

Polarity Labs Pte. Ltd.

Singapore